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Channel: retail operations Archives Operations and Standards -
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Why You Need to Measure Compliance

Why should you measure compliance with the brand’s service, merchandising and health & safety standards? 1. Measurement breeds compliance.  You can publish standards and train your staff but only...

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Who Benefits From Retail Audits?

On this blog, we often argue that retail audits drive sales, increase customer satisfaction and mitigate risks in multi-unit retail.  But how exactly will retail audits benefit you?  Here are some of...

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Connecting Retail Operations Professionals

The social media landscape is a powerful enabler for personal and professional advancement. It is however heavily fragmented. There are many networks and platforms to choose from. There is also a fair...

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Why In-Store Execution Matters

We often hear that retail is all about execution.  But what exactly is execution and why is it so important? The great Albert Einstein once said “In theory, theory and practice are the same.  In...

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Top Ten Operational Failures That Hurt A Retailer’s Image and Sales

On this blog, we focus on retail best-practices and store execution. Our mission is to help retailers execute better as well as identify and correct issues that cause loss of goodwill and loss of...

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“Old School” Retail Sayings

Out with the old, in the new?  Not so fast!  “Old school” sayings often convey a tried-and-true wisdom that holds true now, as it did then.  Besides, as retail professionals, we tend to use them to...

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Successfully Implement Communication Channels Between Stores/CPG Field Reps...

The need Most retailers implement some form of two-way communication between the stores and/or CPG field representatives and head office.  Typically these communication channels look like this: 1....

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5 Consumer Trends for Brands (and How to Keep Up)

The CPG landscape is more competitive than ever. The shopping habits of consumers have changed dramatically over the last few years, and brands who fail to keep up risk losing marketshare to more...

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5 Tips for Dealing with Unsuccessful Retail Programs

It happens even to the best brands. You conceptualize and execute a retail campaign to get your product into customers’ shopping carts, only to see lackluster results. The campaign, to put it bluntly,...

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6 Tips for Hiring a Retail District Manager

Any multi-store retailer would agree that having a competent district manager is critical to success. Tasked with overseeing the operations of all stores within a given district or area, a district...

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Mentorship in Retail

The retail climate is mercurial to say the least. You may already feel overworked as you are required to do more with less. All the focus is on delivering results to stay competitive. How can you get...

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Retail Influencers Video Series: Doug Stephens

Retail professionals who keep on top of industry trends are of course familiar with Doug Stephens. As part of its retail advocacy mandate, Compliantia is pleased to showcase Doug Stephens, Founder,...

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Retail Influencers Video Series: Kevin Graff

Retail professionals who keep on top of industry trends are of course familiar with Kevin Graff. As part of its retail advocacy mandate, Compliantia is pleased to showcase Kevin Graff, President of...

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Retail Influencers Video Series: Bob Phibbs

Retail professionals who keep on top of industry trends are of course familiar with Bob Phibbs. As part of its retail advocacy mandate, Compliantia is pleased to showcase Bob Phibbs, CEO, The Retail...

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Keeping Customers Happy With The In-Store Experience

More than 1 billion shoppers find the products and services they need and want online today. It has become increasingly difficult to get customers into a physical store and even harder to keep them...

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The Value Proposition of Smart Checklists

Your retail business is inherently complex. It has many moving parts and a multi-faceted cost structure. Cost of goods sold, labor costs, leasing fees, hydro costs...these costs are real and have a...

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Checklist for Multi-Unit Thrift Stores

Whether you are a thrift store, consignment store or vintage retailer, you have a wide range of duties across several departments. From receiving and approving donations, sorting, pricing and finally...

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4 Easy Ways to Have Your Sales Floor Sell

Merchandise will sell itself when it looks good, but when it doesn’t, even the best product can sit on your shelves gathering dust! You need an environment that attracts customers, entices them to...

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7 Manual Processes Every Retailer Should Quit Doing

Retailers — actually, all entrepreneurs — are busier than ever, with most business owners feeling like they don’t have enough time. Research by management consulting company The Alternative Board found...

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8 Ways to Streamline Your Retail Store Operations

Are you feeling overwhelmed? Like you’re doing a million things but still not getting anything done? Does everything in your retail operation feel on the verge of chaos? You shouldn’t wait until you...

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